Take control of chargebacks
Manual self-representation in card brand request management take control of chargebacks.
Maximize post tax profit
Maximizing the firm’s post tax profitability through recovery of unnecessary sales tax.
Organize and Manage Request Data
Manually collect, organize and manage card brand request data from card brands.
Measure card brand requests and responses
Measure performance of card brand request and response management over time.
Identify business decision
Identify different chargebacks and retrieval trends for making useful business decisions.
Hire, train and maintain staff
Hire, train and maintain staff responsible for managing card brand request overhead.
Scale staff requirements
Scale staff requirements to company size and transaction volume for adequate chargeback management.
Recapture the bottom line
Maximum recapture of sales diverted away from the firm by illegitimate chargeback claims.
Find lost tax revenue
Recapture earnings from unnecessarily paid sales tax on legitimate chargeback sales.
Identify chargeback risks
Understand trending patterns of chargeback burden in order to minimize and mitigate them.
Maintain and improve relationships with banks
Maintain and improve relationships with all payments service providers via valuable data.
Multiple log ins which time-out
Multiple card brand log ins which time-out and are not intuitive to handle.
Too many rules
Interpreting the chargeback management within each individual card brands set of rules.
Time pressure is increasing
Self-representing to each card brand within the time allowed, going down to 10 days.
Many changing rules
Keeping abreast of the changing rules landscape for all card brands.
Managing the volumes
Managing this process in the volumes that are now prevalent.
Core business focus
Managing this process in a cost-efficient manner, focus efforts on core business.
Tax payment losses
Representing the firm to all 50 tax authorities to return sales tax on valid chargebacks.
Staying ahead of fraud
Lacking comprehensive fraud screen filters it is hard to limit growing payment fraud.
Managing relations with card brands
Lacking a comprehensive data engine, finding meaningful statistics on card brand is difficult.
Hire, train and maintain in-house staff
Hard to hire, train and maintain in-house staff responsible for argeback management.